How safe is your reputation?Category: Health & Safety | Bryan Richards | Published on: May 29, 2015 | Updated: Dec 12, 2016 Read more: Health & Safety
Thomas Cook’s response to the deaths of two young children Christi and Bobby Shepherd, who died while on holiday in Corfu in 2006 of carbon monoxide poisoning from a defective boiler, has been under intense media scrutiny in the past few weeks (SHP).
The fallout from the inquest held earlier this month has caused as much reputational damage to the company as a criminal prosecution would have done.
The Company is now facing a consumer backlash over its handling of the deaths. Simon Eldridge set up a Facebook page vowing never to use the Company again and encouraged his friends to do the same. A few days layer the page has more than 10,000 likes (BBC).
Implication for Health and Safety Management
When there is a serious workplace accident or incident, the arrangements in place to prevent such an event will be examined. For a brand name Company this examination will be a detailed scrutiny in the bright lights of the media. This case shows, that the reputational and business costs could be huge.
It follows that the bigger your reputation as a company, the more you should do to protect that reputation. In relation to health and safety management, it means ensuring there are adequate systems and procedures in place to prevent or minimise the risks from occupational hazards. In the UK we have structured Health and Safety legislation, guidance and expertise on how to do this. If a company uses this guidance and expertise, there is no reason why its reputation cannot remain intact.
Key Health and Safety Management Advice
Do you want to merely comply with minimum health and safety requirements or do you want establish a robust health and safety management system that protects your reputation and gives you a business advantage?
The latest guidance from the Health and Safety Executive (HSG 65 – Managing for Health and Safety – Third edition published 2013) lays out the key elements of health and safety management based on the Plan – Do – Check – Act model.
How Arinite can help
If you want to know more about health and safety management or you would just like an independent view on how your organisation is managing health and safety risks then contact us.Contact us
Arinite clients appreciate we provide practical, no-nonsense advice about what you need to do to establish and maintain a safe and healthy working environment. My team of health and safety consultants take pride in keeping health and safety simple.
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Bryan Richards 29th May 2015
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